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📱 Loyalty program software

Build CustomerLoyalty that Drives Revenue

Reward your best customers with a branded, automated loyalty program that boosts repeat visits and AOV.​

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Loyalty program software for businesses

Your customer retention, maximized Your customer loyalty, optimized

Physical Location

Best for F&B, retail, & organization with physical presence.

Shopify

deal for Shopify & Shopify POS. Option to add physical store.

WooCommerce

Seamless for WooCommerce. Option to add physical store.

Mobile App

iOS and Android mobile app under your brand at incredible price for qualified organizations

B2B

Fast & easy solution for businesses that sell via distributors, resellers, and third parties.

Enterprise

Have special custom requests? You’re in good hand. 100% delivery capability.

How FinBills Works

Customer Engagement and Loyalty Made Simple

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B2C

Keep customers engaged with exclusive rewards, in-store perks, and gamification. From mall & retail loyalty to Shopify-we’ve got it all.

App in App

Already have an app? Seamlessly integrate loyalty & rewards with our “app-in-app” solution-fully native, fully flexible. Reward users for interactions, events, and more!

B2B

Create custom white-labeled apps for Android, iOS, web, or Whatsapp. Let channel partners earn rewards via QR codes, invoices, or barcodes-redeemable as coupons or bank transfers.

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Loyalty Is So Much More Than Just Giving Discounts

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Create a Loyalty Program as Unique as Your Brand

1 Customize your program name, branding, and how you wish to reward customers.

2 Choose from various rewards- points, cashback, free items, tiered perks.

3 Deliver a consistent experience across all locations.

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Cut the Complexity, Not the Results

1 Auto-enroll diners at first purchase—no paper cards or friction.

2 Send automatic reminders, expiry notices, and confirmations.

3 Plug directly into your POS—no staff training or backend hassle.

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Protect Your Margins with Smarter Incentives

1 Set minimum spend thresholds to be a part of the loyalty program and daily redemption limits.

2 Instead of discounts offer exclusive perks like cashbacks, free favorite item or invitation to chef’s table.

3 Reduce dependency on aggregators and third-party platforms to bring back your loyal customers.

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Measure What Loyalty Really Delivers

1 Track lifetime value, redemption behavior, and repeat rates.

2 Understand what drives loyalty—and double down on it.

3 Prove ROI with real data, not assumptions.

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Got Questions?

Frequently Asked Questions

Get the answers to your most common queries related to our services, features, and support.

What is a restaurant loyalty program?

A restaurant loyalty program is a structured marketing strategy that rewards customers for their repeat visits and consistent spending. These programs offer incentives such as points, discounts, free menu items, or exclusive deals every time a customer makes a purchase. The goal is to encourage diners to return frequently, spend more and foster a strong and lasting relationship between your restaurant and its patrons.

CanAre restaurant loyalty programs beneficial?

Yes, restaurant loyalty programs are incredibly beneficial. They benefit both businesses and customers. Loyalty programs foster long-term relationships, drive consistent revenue, and improve customer satisfaction. Here’s why they are so impactful:

  • Increase Customer Retention: Loyal customers are more likely to return frequently, ensuring a steady revenue stream.
  • Boost Customer Spend: Customers who feel valued often spend more per visit, helping you increase the average order value.
  • Enhance Brand Loyalty: A well-structured program makes your restaurant their preferred choice over competitors.
  • Gain Insights: Loyalty programs help you collect valuable data on customer preferences and behaviour, enabling you to personalize marketing efforts and improve their dining experience.

A loyalty program not only helps you retain existing customers but also turns them into brand advocates, driving word-of-mouth referrals and repeat business.

How to create a loyalty program for restaurants?

Creating a loyalty program for your restaurant is easy and can be done in a few simple steps:

  • Set Clear Goals: Decide what you want to achieve, like repeat visits or higher spending.
  • Choose Reward Structure: Offer points, discounts, or free items for purchases.
  • Pick Attractive Rewards: Select rewards customers will value, like free meals or exclusive deals.
  • Simplify Sign-Ups: Make it easy for customers to join via SMS, email, or your website.
  • Promote the Program: Advertise in-store, online, and on social media.
  • Track Activity: Use your loyalty software to monitor customer purchases and rewards.
  • Keep It Engaging: Update rewards and offer new promotions to keep customers interested.
  • Get Feedback: Ask for customer feedback to improve the program.

What types of rewards should I offer in a restaurant loyalty program?

The rewards should appeal to your target customers and encourage repeat visits.Popular restaurant loyalty program options include:

  • Discounts: Percentage off bills or specific items.
  • Free Items: Complimentary appetizers, drinks, or desserts.
  • Exclusive Deals: Special promotions, early access to events, or VIP seating.
  • Customized Rewards: Tailor rewards based on customer preferences or spending habits.

How do I promote my restaurant loyalty program?

Promoting your loyalty program is key to its success. Use a mix of online and offline methods to reach as many customers as possible:

  • In-Store: Display signs, hand out flyers, and have your servers inform customers about the program.
  • Online: Promote it on your website, through email newsletters, and on your social media channels.
  • Social Media: Share the benefits of the program and success stories to generate excitement and attract new members.
  • Referral Incentives: Encourage existing members to refer friends and family by offering rewards for successful referrals.

How to track and analyse loyalty programs?

Tracking and analyzing your loyalty program is very essential. Here’s how to do it:

  • Use Loyalty Software: Implement a system like Finbills that tracks customer purchases, points, and rewards automatically. All the metrics are on a single dashboard.
  • Monitor Key Metrics: Focus on metrics like customer retention, repeat visit frequency, and average spending.
  • Collect Customer Feedback: Regularly ask customers for their thoughts on the program to identify areas for improvement.
  • Analyze Trends: Review data regularly to identify patterns, like peak times for loyalty redemptions or popular rewards, so you can make data-driven decisions.